Privacy Policy

Last updated: March 2025

1. Information We Collect

We collect information you provide when creating an account (email, name), usage data (diagrams created, features used), and technical data (browser type, IP address, device information) to operate and improve our service.

2. How We Use Your Information

We use your information to provide and improve the Flowmapr service, process payments, send service-related communications, analyze usage patterns to improve features, and comply with legal obligations.

3. Your Diagram Data

Diagrams you create are stored securely and are only accessible to you (and team members you invite). We do not use your diagram content to train AI models without your explicit consent. You can export or delete your data at any time.

4. AI Processing

Text prompts you enter are processed by our AI infrastructure to generate diagrams. These prompts may be temporarily retained to improve generation quality. We do not sell your prompts or diagram content to third parties.

5. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate Flowmapr (hosting, payment processing, analytics), and when required by law.

6. Cookies

We use essential cookies for authentication and session management, and analytics cookies to understand how users interact with the service. You can disable non-essential cookies in your browser settings.

7. Data Retention

We retain your account data as long as your account is active. Deleted accounts and their associated diagrams are permanently removed within 30 days. Anonymized usage analytics may be retained longer.

8. Your Rights

You have the right to access, correct, or delete your personal data at any time from your account settings. For data requests or concerns, contact us at support@flowmapr.com.

9. Security

We use industry-standard encryption (TLS) for data in transit and at rest. Access to user data is strictly limited to authorized personnel. We conduct regular security reviews.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice in the application.

11. Contact Us

For privacy-related questions or requests, contact us at support@flowmapr.com.

12. Cookie Preferences

You can update your cookie preferences at any time. to see the consent banner again.